Transforming Operations Through Technology

In 2006 CDC faced a problem: a HIPPA requirement to move to electronic billing by May 1, 2007 that their existing systems could not support. That's when they reached out to NPower for help.

NPower worked with CDC to assess their current environment, define business requirements, identify potential solutions, and conduct the formal software selection process.

CDC then faced another problem: how to pay for the solution. That's where Microsoft came in. Through the existing Microsoft relationship, NPower was able to link CDC to the Microsoft Large Strategic Grants Process.

CDC received a $200,000 grant to upgrade their desktop and server operating systems to support the new business solution. With confirmed funding from Microsoft for the required infrastructure upgrades, CDC was able to obtain additional grants for the rest of the project.

CDC is on their way to business transformation. The Phase 1 infrastructure build and rollout of Microsoft Office and Exchange has enabled electronic file sharing, calendaring, meeting scheduling, and wireless mobility. With "go live" for their new UNI/CARE Pro-Filer client management system scheduled for October 2008, CDC is looking forward to completing the transformation.

"The addition of the new hardware and software is going to make it possible for the CDC to serve more people and to serve them more effectively", said Larry Snider, Executive Director of the Chemical Dependency Center.